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City Departments

Upcoming Events
Jun
5
Mon
5:30 pm Tree Advisory Group (TAG) @ City of Ukiah Civic Center
Tree Advisory Group (TAG) @ City of Ukiah Civic Center
Jun 5 @ 5:30 pm – 6:30 pm
Tree Advisory Group (TAG) @ City of Ukiah Civic Center | Ukiah | California | United States
TAG is a volunteer organization dedicated to the enhancement of the urban forest in Ukiah. TAG advises the City of Ukiah on issues such as tree care, planting, and education. They also champion City tree programs (e.g. the Landmark Tree … Continue reading
City of Ukiah Electric Utility Workers

Electric Utility Department

The City of Ukiah’s Electric Department provides the following services:

City of Ukiah 24-Hour Power Outage Hotline 707-463-6288

  • High voltage construction & maintenance
  • Procurement of wholesale power
  • Planning and operation of the City’s electric distribution system
  • Planning and advanced engineering for services
  • Custom design services
  • Maintenance and operation of Ukiah’s street lighting system
  • Operation and maintenance of the Lake Mendocino Hydroelectric Plant

Our goal is to exceed the expectations of the Community, electric customers and City Council with the delivery of electric energy that is safe, reliable and at a value that promotes the economic health of the Community. This is accomplished through individual and team development assuring a highly skilled and professional staff ready to meet the Community’s needs.


Engineering

Electric Utility Engineering

Engineering is responsible for advanced planning for improvements, replacement, and expansion of the distribution system. They also assist commercial customers in determining their electrical requirements for new construction.


Hydro Plant

Ukiah’s Lake Mendocino Hydroelectric Plant

Ukiah's Lake Mendocino Hydroelectric PlantThe City of Ukiah is responsible for maintaining and operating the Lake Mendocino Hydroelectric Plant. The dam and structures are operated and maintained by the U.S. Army Corps of Engineers. The National Marine Fisheries Service controls water release through the dam’s outlet conduit needed for the generation of electricity.

The hydroelectric plant, located at the outlet conduit for Coyote Dam, became operational in 1986. It contains two turbine/generator units: a 1,000-kilowatt unit and a 2,500-kilowatt unit.


Solar Photovoltaic

Ukiah’s Solar Photovoltaic (PV) Rebate Program

The program is available to help offset your investment in a PV system and get you on the road to making use of renewable energy. The Ukiah Utilities provides rebates to its existing residential and commercial customers to reduce the initial system cost. The following links contain information describing the City of Ukiah’s Photovoltaic (Solar Panel) Assistance and Solar Energy purchasing program. If you are interested in installing solar panels and producing solar energy for sale to the City of Ukiah, please read the information provided below to understand the City’s programs.


Service & Billing

City of Ukiah Online Bill PayClick Here to Pay Your City Bill

online-bill-pay200x150The Customer Service branch of the City of Ukiah Finance Department handles the service setup, disconnect, and billing for electric, water, sewer, and solid waste disposal and recycling services. Please contact Customer Service with any questions related to these services. Once solid waste disposal and recycling services have started, non-billing related questions should be directed to Ukiah Waste Solutions at 707-234-6421.

Finance Department Customer Service

Site Address: 300 Seminary Avenue
Business Hours: M-F 8:00 a.m. to 5:00 p.m.
Phone: (707) 463-6228
Fax: (707) 463-6204


Conservation

Energy Saving

Simple things that you can do at home and at work to reduce your own energy costs:

Conservation Tips

  • Minimize your energy use during peak demand hours from 3pm to 6pm.
  • Turn off unneeded lights and appliances.
  • Turn computers, copiers, and other business equipment to their energy-saving settings, and turn them off at the end of the day.
  • Avoid running large appliances such as washers, dryers, and electric ovens during peak demand hours.
  • Buy Energy Star appliances, products, and lights.
  • Compact fluorescent bulbs are four times more energy efficient than incandescent bulbs and provide the same lighting.
  • Insulate your water heater and lower the thermostat to 115* F to save energy and money.
  • Adding insulation in your home’s attic, walls, floors, crawl space and basement may be the best way to improve your home’s energy efficiency.
  • One of the quickest dollar-saving tasks you can do is caulk, seal, and weather strip all seams, cracks, and openings to the outside.
  • In the summer, close your curtains on south- and west-facing windows during the day.
  • More Conservation Information and Tips…


Rebates


FAQs

Frequently Asked Questions

 

Where does Ukiah get its electric power and why does it matter?

Ukiah’s electric utility is part of the Northern California Power Agency (NCPA). This consortium of municipally owned power companies maintains its own power-generating capabilities, avoiding the open market pricing volatility.

Can I expect electric rate increases?

Ukiah’s investments in generation and transmission projects have made it possible to maintain stable electric rates for our customers. However, since the statewide power crises in the summer of 2001, there has been an increase in the costs of power procurement caused by: 1) increased costs of the City’s share of power plant operations managed by the Northern California Power Agency, 2) the loss of inexpensive Western Area Power Administration electricity due to the impact of the PG&E bankruptcy, and 3) increased costs of power transmission as administrated by the California ISO. The City council and staff are trying their best to maintain reliable service at the least possible cost during this period of extreme uncertainty in the statewide power markets.

What makes the situation in Ukiah different from areas served by PG&E?

The City of Ukiah provides electricity to customers through its municipally owned utility, a department of the City of Ukiah. In 1996 the California legislature voted to deregulate the state’s electric power providers. However, municipally owned utilities such as ours were not required to participate in deregulation. Ukiah’s City Council chose not to subject its utility customers to the fluctuations of the open market for electric power by participating in deregulation.

Since we have our own source of power, why are we subject to the possibility of power interruptions?

Our participation in the NCPA insulates us from the financial impacts of market fluctuations. However, we are connected to the state-wide power grid that has been established to maintain a balance of electric power around the state. For this reason, we are subject to the impacts of power shortages caused by instability on the transmission grid due to equipment problems. In the event of a need to reduce load, the city facilities would reduce load first.

What is a rolling blackout?

Should instability on the state-wide transmission grid occur, electrical service in Ukiah may be affected. A rolling blackout is when electrical service is interrupted in predetermined areas on a rotating basis. The service interruption may last up to an hour and moves in sequence from zone to zone. Involuntary service interruptions are controlled by the California Independent System Operator (ISO). The amount of time from notification of the power interruption by California ISO to city officials in Ukiah is insufficient to allow individual customers to be notified. If you’re in a vehicle during a power outage, intersections controlled by signal lights become 4-way stop sign intersections. Traffic regulations for 4-way stop sign intersections should be observed.

How do I report a power outage or get information about a current outage?

24-Hour Power Outage Hotline: 707-463-6288

Call 707-463-6288 24 hours a day to report a power outage or to get information and updates about repairs during a power outage.


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